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Privacy Policy

Last Updated: 12/5/2024

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RNR Business Solutions ("RNR Process," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.rnrprocess.com, communicate with us, or use our services.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: such as your name, email address, phone number, and company name when you fill out forms or contact us.

  • Business Details: when you engage with our services, such as team member information, project needs, or platform access credentials.

  • Usage Data: like IP address, browser type, referral URLs, and activity on our website, collected via analytics tools (e.g., Google Analytics).

2. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our services

  • Respond to your inquiries and requests

  • Customize project delivery and support

  • Send administrative messages such as invoices or service updates

  • Maintain internal records for business and legal compliance

3. Sharing Your Information

We do not sell or rent your information. We may share your information with:

  • Internal staff and contractors who are directly involved in your project

  • Trusted third-party partners and platforms (e.g., Slack, Monday.com, Otter.ai, Google Workspace, Intellicure) as needed to perform services

  • Legal authorities if required to comply with the law, enforce our agreements, or protect our rights

4. Use of Third-Party Platforms

We rely on secure third-party tools to support communication, file management, documentation, and task tracking. These include platforms such as Slack, Monday.com, Google Workspace, Intellicure, Otter.ai, and Medquill.

Each platform is governed by its own privacy policy and terms of service. While we take reasonable steps to safeguard information used on these platforms, RNR Process is not responsible for platform-specific outages, security breaches, or data handling outside our control.

5. Cookies & Analytics

Our website may use cookies or similar tracking technologies to improve user experience and analyze traffic. These tools do not collect personal information unless you voluntarily submit it. You can disable cookies in your browser settings.

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal and business information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your data

  • Withdraw consent or request deletion (where legally permitted)

  • Opt out of any marketing communications (though we rarely send them)

To exercise any of these rights, email us at: uche@theselectwc.com

8. Data Retention

We retain client data only as long as necessary to fulfill the purpose of our services or as required by law. Secure deletion protocols are followed when closing projects or upon client request.

9. Children’s Privacy

Our website and services are not directed at children under 13, and we do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the site or our services implies acceptance of any updates.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

RNR Business Solutions
hello@theselectwc.com
www.rnrprocess.com

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