Case Study 6: Creating Foundational SOPs From Scratch

Industry: Professional Services
Engagement Type: SOP & Policy Development
 

The Challenge

A growing company had no documented policies or procedures, leading to inconsistency and confusion.
 

The RNR Approach

• Operational assessment of day-to-day workflows

• SOP creation for onboarding, hiring, background checks, and internal processes

• Clear standards to reduce dependency on tribal knowledge
   

Results

• Consistent onboarding and hiring practices

• Reduced operational risk

• A scalable foundation for growth
   

Outcome: Structure replaced guesswork.